Answers

Frequently asked questions

Setup, devices, billing, quality and the reseller programme — the questions we get asked most.

General

What does Maxco do?

Maxco is an IPTV provider specialising in high-performance streaming and data privacy. We have been running since 2018 and are trusted by viewers worldwide for over 20,000 channels and a large on-demand library.

Why buy from Maxco instead of another provider?

We have been a serious provider since 2018, built for long-term reliability rather than a quick sale. Many providers disappear or cut accounts once the refund window closes. We keep your access stable, encrypt customer data on offshore servers, and back you with real support whenever you need it.

How do I log in to Maxco? (Maxco login / MaxcoTV login)

Go to the Maxco dashboard and sign in with the email address you subscribed with — we email you a six-digit code, no password needed. The same login works whether you know us as Maxco or MaxcoTV. From the dashboard you can see your username and password, set up a device, add screens and pay invoices.

Is MaxcoTV the same as Maxco?

Yes. MaxcoTV, Maxco TV and Maxco IPTV are all names for the same service, run by the same team since 2018. Whichever address you arrived from, this is the official site and the official Maxco login.

Where do I download the Maxco app?

The Maxco app runs on Firestick and Android TV and signs in with a single OneCode instead of a username and password. Open the Setup page, pick your device, and install it with the Downloader code shown there — or use any standard player with your Maxco login details.

What is IPTV and how does it work?

IPTV stands for Internet Protocol Television. Instead of a cable or satellite signal, the channels arrive over your internet connection, which means you can watch on any device that can reach the internet — Smart TV, phone, tablet or computer. All you need is a stable connection and a player app.

How many channels are available?

Over 20,000 live channels from around the world. The line-up is updated constantly and covers international channels, premium sport, cinema, entertainment, news and more.

What can I watch?

Live sport, films, series, kids' programming, documentaries, news, culture and much more. With 20,000+ channels and a large on-demand library, there is always something on.

Do you offer films and series on demand?

Yes. The on-demand library holds thousands of films and series you can watch whenever you like, without waiting for a broadcast slot. It is updated regularly with new releases.

What is Anti-Buffer V6™?

Anti-Buffer V6™ is our own technology for eliminating buffering. It optimises the connection in real time, adapting to your speed and network conditions, and it is exclusive to Maxco.

What is proxy protection and how does it work?

It is an internal encryption system that makes the request look like ordinary website browsing, so your ISP does not see IPTV traffic. It does not replace a VPN. If your ISP blocks IPTV by blocking a server's IP address, this cannot get around that.

Is Maxco legal?

Whether an IPTV service is legal depends on the laws where you live, so we recommend checking the rules in your own country or region. We provide the streaming platform; how the service is used is the subscriber's responsibility.

What is the difference between IPTV and traditional TV?

The delivery. Cable and satellite need physical installation and dedicated equipment; IPTV runs over the connection you already have. That means more screens, more channels for less money, on-demand content, no long-term contract, and Full HD or 4K quality where the source allows.

Setup

Which devices are compatible?

Almost all of them — Smart TVs, Android devices, iPhones and iPads, Amazon Firestick, MAG boxes, Apple TV and computers. If your device has a player app that accepts host, username and password, or an M3U playlist URL, it will work.

How do I install Maxco on my device?

Follow the setup guide for your device. Each one walks through the installation step by step, and most people are watching within ten minutes.

Which player apps can I use?

Most popular IPTV players work. Our setup pages list the apps we recommend for each device, with guides for the ones that perform best.

Can I watch on several devices at once?

Yes. The number of simultaneous streams depends on your plan, and you can add connections from the members area at any time.

How many connections are allowed?

Up to 6 simultaneous connections, so a household can watch different things on different screens at the same time.

What internet speed do I need?

At least 10 Mbps for HD and 25 Mbps or more for 4K. 5 to 10 Mbps is enough for standard definition. A wired connection gives the most stable picture for live sport.

Where do I find my login details after buying?

In the members area. Log in, open the subscriptions section and select your active subscription to see your host, username, password and M3U URL.

Do I need a VPN?

A VPN is not required, but we recommend one. It adds privacy and can avoid issues with an ISP that interferes with streaming traffic.

Plans & payments

Which plans do you offer?

1-month, 3-month and 12-month plans, each with full access to every channel and feature. Longer plans cost less per month.

Which payment methods do you accept?

Credit and debit cards, and cryptocurrency. For long subscriptions we recommend crypto — it is private and avoids card expiry problems at renewal.

How does the 30-day money-back guarantee work?

If you are not satisfied within the first 30 days, ask for a full refund. The eligibility details and process are set out in our Terms of Service.

How do I renew?

We email your renewal link before the subscription ends, and the invoice is also in the members area. Pay it and your service continues without interruption.

Can I cancel any time?

There is nothing to cancel. We do not use automatic renewals — every plan is a one-off payment for the period you chose, and it simply ends unless you renew it.

Do you offer a free trial?

Yes. You can take a free trial before you buy, and every paid plan is also covered by the 30-day money-back guarantee.

What happens when my subscription expires?

The service stops immediately, but the account stays suspended for 7 days so you can renew without losing your settings. After 7 days it is removed.

Can I upgrade or downgrade?

Yes, from the members area at any time. Open your subscription settings and pick the plan that suits you.

Will my subscription auto-renew?

No, never. Every subscription is a one-off payment, so there are no surprise charges. We send reminder emails before it ends so you can choose to renew.

Resellers

How do I become a reseller?

Choose a prepaid pack or an unlimited plan on the reseller page and complete payment. Your panel credentials arrive by email, usually well inside 24 hours.

What does the reseller programme include?

Lower per-line pricing, full control of your customer accounts, API access, VIP priority support, free trial generation, white-label branding and a dashboard to manage all of it.

Do credits expire?

Prepaid credits never expire — use them at your own pace. Unlimited plans are billed monthly and include a fixed line-capacity tier you can move up as you grow.

What can I do in the reseller dashboard?

Create, modify and delete subscriptions, generate trials, monitor usage, view analytics and manage renewals — the same capabilities we use ourselves.

Is there API access?

Yes, and it is one of the most complete in the industry. You can automate account creation, renewals, trials, status checks and customer lookups, and wire Maxco into your own systems.

Can I use my own DNS?

Yes. Custom DNS lets you white-label the service under your own domain, so your customers see your brand rather than ours.

How do free trials work for resellers?

You can generate free 24-hour trial accounts for prospects without spending credits. It is the single most effective way to convert someone who is unsure.

What support do resellers get?

VIP priority tickets. Your requests are handled ahead of regular customer queries, because your downtime is your revenue.

How does pay-as-you-go work?

Top up with the credits you need and spend them on customer subscriptions. No contracts and no minimum purchase, so your cash flow stays yours.

Is there a discount for larger top-ups?

Yes. The more credits you buy in one top-up, the better the rate. The tiers are shown on the reseller page.

Can I white-label the service?

Yes. Sell under your own brand while running on our infrastructure, and build your own customer loyalty.

How does data privacy work for my customers?

All servers are offshore, and customer data such as IP addresses and viewing logs is removed automatically every day, so nothing is kept long-term.

Live

Still have a question?

Live chat is open 24 hours a day and most messages are answered in minutes.

Start free trial

30-day money-back guarantee